RetraBurn Official Website › Shipping
ShippingRetraBurn Shipping And Tracking
Postage is $9.99 on the two-bottle pack and included on the three and six-bottle packs. Parcels leave from the United States with a tracking number in the confirmation email, issued when the parcel ships rather than when the order is placed.
Write down the order date rather than this one: the 60-day guarantee counts from purchase.
What this desk can say about transit, what it cannot, and the one date on the confirmation email that changes anything.
RetraBurn postage by pack
| Pack | Postage | What ships |
|---|---|---|
| 2 bottles | $9.99 | Two 1 oz / 30 ml bottles, boxed. |
| 3 bottles | Free US shipping | Three bottles, boxed. |
| 6 bottles | Free US shipping | Six bottles, boxed. |
Postage is charged at the checkout and shown there before the payment is taken.
The two-bottle pack is the only one that pays postage, which is worth carrying into any comparison between the packs. The cost-per-day table on the pricing page does that arithmetic.
What happens to a RetraBurn order, in order
The checkout takes the payment
BuyGoods processes it and issues an order ID. That number is the key to every conversation that follows.
The order is picked and packed
There is a working gap here and it is the part nobody can see. It is also the reason a tracking number does not exist at the moment you pay.
The parcel ships and tracking is issued
A second email carries it. Useful for the parcel, and not the date the 60-day window counts from: that one is the order date.
The carrier delivers
Transit is the carrier’s. Tracking updates sometimes arrive in batches rather than continuously, so a quiet day is not necessarily a stalled parcel.
This desk does not publish a transit window, because it does not control one and a number invented for the sake of having one would be worse than none. What the confirmation email carries is a real tracking number against a real carrier.
When to ring the RetraBurn order desk
- Tracking has not updated for more than a couple of working days.
- The carrier says delivered and nothing has arrived.
- The address on the confirmation email is wrong.
- The parcel arrived damaged, or the safety seal on a bottle is broken.
- You need to change or cancel before the parcel leaves.
+1 (877) 257-0710 with the order ID, or [email protected]. The website address reaches the people who write these pages and cannot see an order, which is a distinction worth keeping because it saves a wasted email.
Storing a RetraBurn parcel once it arrives
The label asks for one thing: “Keep away from heat, light, and humidity to preserve freshness.” Heat, light and humidity, named in that order.
A six-bottle pack is the case that needs thinking about. Five of those bottles will sit unopened for up to five months, and a cupboard away from the hob is the whole of the requirement. A windowsill fails on two counts and a bathroom shelf on the third.
Leave the safety seals intact until each bottle is opened, and keep the carton with the bottle: it is where the lot code and the best-before are printed.
Why this desk publishes no RetraBurn transit window
Most sites in this category print a delivery estimate. This one does not, and the reason is worth a paragraph rather than a shrug.
A transit window is a promise about a carrier, and this desk does not control a carrier. An estimate invented to fill the space on a page would be a number with nothing behind it, and the first time it was wrong it would be the thing a buyer remembered.
What the confirmation email carries instead is a real tracking number against a real carrier, which is worth more than an average. Tracking tells you where your parcel is. An estimate tells you where a typical parcel would be.
One genuine consequence of that is worth planning around. Because there is no estimate to work from, the day a second pack arrives is not a day anyone can pencil in, so a reorder is better placed a week before the last bottle runs out than a week after. Five of the eight reviewers on this desk's file describe doing exactly that, and it is the most practical thing on this page.
The one date this desk does commit to is the despatch date, because it is the date tracking becomes real and it is printed on the email. That is a commitment this desk can keep, so it is the one that gets made.
Two dates, two jobs. The order date on the first email is what the 60-day guarantee counts from. The despatch date on the second is what tracking counts from.
What can go wrong with a RetraBurn parcel, and what happens then
| What happened | What the desk does | What it costs you |
|---|---|---|
| Tracking has not moved for a few working days | Chases the carrier with your tracking number | Nothing |
| Marked delivered, nothing arrived | Opens a carrier enquiry and works out the outcome with you | Nothing |
| Parcel arrived damaged | Replaces or refunds. Photographs of the unopened parcel make this immediate | Nothing, including return postage |
| A safety seal is broken | Treats it as a damaged parcel. Do not use that bottle | Nothing |
| Wrong pack sent | Corrects it. Return postage is not yours in this case | Nothing |
| You changed your mind | Refunds under the 60-day window, opened bottles included | Return postage |
Five of the six cost nothing. The sixth is a change of mind, which is the one case where return postage belongs to the buyer.
The distinction running through that table is whose error it was. A parcel that arrived damaged, faulty or wrong through the seller's error is the seller's to put right. A perfectly good parcel you decided against is covered by the guarantee, and the postage back is yours.
What is inside a RetraBurn box when it arrives
- One carton per bottle, each holding a 1 oz / 30 ml amber glass bottle with a black pipette cap.
- A Supplement Facts panel, a suggested-use line, a storage line and the caution block, printed on every carton.
- A lot code and a best-before, printed together on the base or the side.
- An intact safety seal around the neck of each bottle.
- No leaflet, no certificate and no sample of anything else. None of those is claimed anywhere on this website.
Packaging in this category is usually unremarkable and this is no exception, which is worth saying because an unremarkable parcel is the right outcome. What matters is that the cartons are sealed, the codes are legible and the count matches the pack you bought.
Check the count first. It takes five seconds and it is the one thing that cannot be sorted out later from memory.
RetraBurn delivery: common questions
How much is shipping?
Where does my tracking number come from?
My tracking has not moved. What now?
Can I change the delivery address?
Does the shipping date matter?
Ordering RetraBurn from outside the mainland
Parcels leave from the United States and what can be delivered where is settled at the checkout, which is the only place that can answer for a particular address.
Two things are worth knowing before you get there. Free US shipping applies to the three and six-bottle packs as stated, and any surcharge for a harder-to-reach address is shown at the checkout before the payment rather than afterwards. Nothing is added later.
The second is that transit affects the guarantee less than people expect, because the 60-day window opens at purchase rather than at delivery. A slow journey therefore eats into the decision time rather than sitting before it, which is an argument for ordering the pack you actually want rather than one you might upgrade later.
If the checkout will not accept an address, the order desk on +1 (877) 257-0710 can say why, and that is faster than trying variations of the same address.
Order RetraBurn and watch for the second email
The first confirms the order. The second carries the tracking number. The guarantee, though, runs from the order date on the first one.
From $49 a bottle on the six-pack, $79 on the two · 60-day money-back guarantee
Order RetraBurn On The Official Website1 ml a day · 30 servings a bottle · lot RET-26/GO-1823
