RetraBurn Official Website › Guarantee
GuaranteeDoes RetraBurn Have a Money-Back Guarantee? Yes, 60 Days
Yes. RetraBurn has a 60-day money-back guarantee, counted from the date of purchase.
Opened bottles are covered. Return postage is yours unless the parcel arrived damaged, faulty or wrong, and the process takes four steps and one phone call.
One date does most of the work on this page, and getting it right matters more than stating it often.
Where the RetraBurn clock starts, and what that costs you
The window opens at purchase. That is the wording in this desk’s own pack, and it has a consequence worth stating plainly rather than glossing.
A window counted from the checkout spends its first days on picking, packing and a carrier, which is time nobody had the product for. If a parcel takes a week to reach you, that week is already gone out of the sixty. The days you actually hold a bottle are fewer than the number on the policy.
Sixty days is still a long window by the standards of this aisle, and opened bottles being covered matters more than a handful of days at the front of it. But a page that presented a purchase-dated clock as generous would be flattering a policy that is simply ordinary.
The practical consequence is a date. Plan the decision around day forty rather than day fifty-five, because the return has to be posted and received as well as decided.
60 days from the date of purchase, opened bottles included. Not 60 days from delivery, and not 60 days from the day the parcel shipped.
How to use the RetraBurn guarantee
Ring the order desk and give your order ID
The number sits on your order email and in the footer of every page here. The website address reaches the people who write these pages, and they cannot see an order, so they cannot open a refund.
Ask for a return authorisation and the return address
This matters more on this bottle than on most. The label’s DISTRIBUTED BY block prints a Utah PO box, which is the manufacturer’s filing address and not where a return goes. This desk returns to Manhattan.
Write your full name, email and order ID on a slip inside the box
A parcel arriving with no name in it is the commonest reason a refund sits still.
Post it tracked, at your own cost
Return postage belongs to the buyer unless the parcel arrived damaged, faulty or wrong through the seller’s error. Keep the tracking number until the money lands.
Allow 3–5 business days to process, then 5–10 on the card
Two waits, back to back, and the second one belongs to your bank rather than to this desk.
What the RetraBurn guarantee covers, and what it does not
Covered
- Bottles you have opened and taken
- Bottles you have not opened
- Any of the three packs, on the same terms
- A change of mind, with no reason required
- The pack price you paid at the checkout
Not covered
- Return postage, unless the parcel arrived damaged, faulty or wrong
- A bottle bought from anyone other than this desk
- A return sent without an authorisation from the order desk
- A return posted after the window has closed
- Any promise about what the formula does, which is a separate matter entirely
The last line is the one people run together most often. A money-back window is a purchase policy about the money. It is not a statement about the formula, and no guarantee anywhere makes a supplement work.
The RetraBurn return address, and the one on the bottle
Returns for an order placed here go to 100 Wall Street, Suite 202, New York, NY 10005, USA, and only with an authorisation. The bottle’s own DISTRIBUTED BY block prints Retra Burn, PO Box 12730, Ogden, UT 84404, which is the manufacturer’s filing address in Ogden, Utah.
A parcel sent to the address on the bottle is a parcel this desk cannot receive, cannot sign for and cannot refund against. It is the single commonest way a return goes wrong on this product, and it happens because the label is right there and looks authoritative.
Ring +1 (877) 257-0710 first, every time. The desk issues the authorisation and gives you the address in the same call.
A RetraBurn calendar for the window
| Day | What it is | What to do |
|---|---|---|
| Day 0 | The date on your order confirmation. | Write it down. Everything else counts from here. |
| Day 30 | One bottle taken, if you started promptly. | A fair first read. Note what you have and have not noticed. |
| Day 40 | The last comfortable moment to start a return. | Ring the desk if you have decided against it. Postage takes days, and transit is already inside the count. |
| Day 60 | The window closes. | A return posted after this is outside the policy. |
Four dates. The middle two are this desk's advice rather than policy; the first and the last are the policy.
The reason to fix day forty rather than day sixty is postage plus transit. A decision made on day fifty-nine and a parcel posted on day sixty-three is a decision made too late, and the desk would rather tell you that in advance than argue about it afterwards.
What the RetraBurn guarantee is good for, and what it is not for
A 60-day window does a specific job and it is smaller than the job people usually assign it.
What it is for is removing the risk from a first purchase. This ladder starts at two bottles and $158, which is a real commitment to make on a product nobody can describe an outcome for. A window that opens at purchase and covers opened bottles turns that into a trial with a way out, and that is the whole of its purpose.
What it is not for is standing in for evidence. A guarantee is easy to offer and costs a seller only the small fraction of buyers who use it. It says nothing about a formula, it is not a warranty of a result, and a page treating it as reassurance about the product rather than about the money has misread it.
The honest way to read one is as a statement about the seller: a desk willing to take back an opened bottle two months later is a desk that expects most people not to ask. That is a mild positive signal and nothing more.
What it is for
- Making a first purchase reversible
- Covering the whole of a two-bottle pack
- Covering a bottle you have already opened and taken from
- Letting you open a bottle before deciding
- Removing the argument about whose fault a change of mind is
What it is not for
- Any statement about whether the formula works
- Any warranty of a result or a timeline
- Any cover for a bottle bought elsewhere
- Return postage, in the ordinary case
- The four months of a six-bottle pack that fall outside it
RetraBurn guarantee: common questions
How long is the RetraBurn guarantee?
Does it start when I order or when it arrives?
Do opened bottles count?
Who pays the return postage?
How long does a refund take?
Where does a return go?
Two RetraBurn mistakes that cost people the window
Both are ordinary, both are avoidable, and between them they account for nearly every refund that goes wrong on this product.
The first is counting from the wrong date. A buyer who starts the clock at delivery thinks there is more time left than there is, and on a slow delivery that mistake is worth a week. It runs from the date of purchase, which is on the order confirmation rather than on the despatch email.
The second is posting a parcel to the address printed on the bottle. That block belongs to the manufacturer and a return sent there cannot be received, signed for or refunded by this desk. One telephone call before posting anything settles it, and the authorisation and the address arrive together on that call.
Order RetraBurn with sixty days in hand
Sixty days from the checkout, opened bottles included. Three packs, one payment each, and a telephone desk that can see your order.
From $49 a bottle on the six-pack, $79 on the two · 60-day money-back guarantee
Order RetraBurn On The Official Website1 ml a day · 30 servings a bottle · lot RET-26/GO-1823
