RetraBurn Official Website › Blog › RetraBurn money-back guarantee and refunds
Guarantee, refunds and cancellationsDoes RetraBurn Have A Money-Back Guarantee, And How Does A Refund Work?
Quick answer. Yes. RetraBurn comes with a 60-day money-back guarantee, counted from the date of purchase, and opened bottles are included. Call +1 (877) 257-0710 with your order ID to cancel or return. Refunds take 3-5 business days to process, then 5-10 days to reach your card.
- The guarantee runs 60 days from the date of purchase, not from delivery.
- Opened bottles are covered, and so are unopened ones, on all three packs.
- Return postage is the buyer's cost unless the parcel arrived damaged, faulty or wrong.
- Returns need an authorisation from the order desk and go to a New York address.
- Refunds take 3-5 business days to process, then 5-10 days to appear on the card.
- The guarantee is a purchase policy. It makes no promise about what the formula does.
How long is the RetraBurn money-back guarantee?
Sixty days. The seller's own pack wording counts them from the date of purchase, and it covers any of the three packs on the same terms. You do not have to give a reason, because a change of mind is enough.
People also search for a RetraBurn 60 day guarantee, a RetraBurn refund and a RetraBurn money back guarantee. They all point to the same policy. It is written out on the guarantee page and the refund policy, and this post walks through it in the order you are likely to need it.
One more point sets expectations. The guarantee is a promise about the money, made by the seller. It is not a promise about what the bottle will do for you.
When does the 60-day clock actually start?
At the checkout. The day your payment goes through is day zero. Packing, posting and transit are all spent from the same 60 days, so the number of days you actually hold a bottle is smaller than the number on the policy.
This matters most for the larger packs. The supply and the window are not the same length, and the table shows how far apart they get.
| Pack | Days of supply | Days of guarantee | Supply left when the window closes |
|---|---|---|---|
| 2 bottles | 60 | 60 | None, if you started at once |
| 3 bottles | 90 | 60 | 30 days |
| 6 bottles | 180 | 60 | 120 days |
Supply assumes one dropperful a day. Arithmetic on the seller's printed figures.
So the guarantee is best used early. Decide while you still have bottles to send back and days to spare for the parcel to travel.
Does the guarantee cover bottles you have already opened?
Yes. That is the feature that turns it into a real trial. You can use a full bottle, form a view, and still send the packs back inside the window.
Keep the packaging, though. The return goes smoother when the bottles come back in their cartons, with a slip inside that shows your full name, email and order ID. A parcel with no name in it is the common reason a refund sits still.
Hold on to the bottles and the packaging until the refund is settled, in case the desk asks a question about the parcel.
A short checklist helps here. Have the order ID, the order date and your tracking number in one place. Know which pack you bought, because the desk will want to match it against the parcel. And write down the date and time you phoned, plus the name of anyone you spoke to, so a second call can pick up where the first one stopped.
A first pack with an exit
Two bottles cover 60 days, the same length as the guarantee, and opened bottles are covered. The order page shows the wording before you pay.
One payment per pack · no subscription · 60-day guarantee, opened bottles included
See today’s price and guaranteeDisclosure: Goretraburn earns money when an order is placed through the checkout on this website.
How do you cancel a RetraBurn order before it ships?
Phone the order desk on +1 (877) 257-0710 and quote your order ID. Changes and cancellations have to be asked for before the parcel leaves. Once it has gone, the route is a return under the guarantee.
How long you have before a parcel ships is not published. There is a working gap between payment and despatch, and the despatch email with your tracking number is what tells you it has gone.
There is nothing else to cancel. Each pack is a single payment, so no subscription is waiting behind it and no renewal date is coming.
What if the parcel arrives damaged, faulty or wrong?
That counts as the seller's error, and it changes the cost. Return postage is then not yours.
- Photograph the carton before you open anything. It takes seconds and it settles most questions.
- Count the cartons against the pack you ordered: two, three or six.
- A broken or missing safety seal means that bottle stays unused. Handle it as a damaged parcel.
- Call the order desk with your order ID and the photos.
The reverse case is a good parcel that you simply decide against. That is covered by the guarantee, but you pay the postage back.
How long until a RetraBurn refund reaches you?
Two waits, one after the other. The desk takes 3-5 business days to process a return once it has what it needs. After that, your bank may take a further 5-10 days to show the credit on your card.
The payment was taken by BuyGoods, the retailer and processor of record, so that is the name you may see on the statement for both the charge and the credit. If a line looks strange, ring the desk with the date and amount and it can tie the line to your order.
Keep your tracking number until the money is back. It is your proof that the parcel went out inside the window.
What does the guarantee not do?
It does not make the formula work. The guarantee is a purchase policy, and a seller can offer one for any product. It says something about the seller, which is a willingness to take back an opened bottle, and nothing about the contents.
It does not cover a bottle bought elsewhere, because the policy belongs to the order, and the order belongs to this desk. It does not cover a return sent without an authorisation. And it does not cover a return posted after the window has closed.
The satisfaction seal on the seller's artwork illustrates this policy. It is a picture of a promise, not a certification of the product. No laboratory assay of this formula is published, and no trial of the finished bottle exists, so the guarantee is the main safety net for the buyer.
Sources used on this page
General references named on this website for buying supplements. None of them is about the finished RetraBurn formula.
- NCCIH's guidance on using supplements wisely. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
- MedlinePlus on dietary supplements. https://medlineplus.gov/dietarysupplements.html
- The FDA's questions and answers on dietary supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
Frequently asked questions
Does RetraBurn have a money-back guarantee?
How do I cancel my RetraBurn order?
Can I return RetraBurn after I opened it?
Who pays to send the bottles back?
Where do returns go?
How soon does a RetraBurn refund arrive?
Our view
We think this is a decent guarantee with three sharp edges. The clock starts at purchase, return postage is yours for a change of mind, and the supply on the bigger packs outlasts the window.
Handled early, none of those edges cuts you. Write down the order date, decide around the middle of the window, phone before you pack, and use the New York address.
If you want the same ground from the point of view of a disappointed buyer, read what to do if RetraBurn does not work for you. The policy itself sits on the guarantee page and in the refund policy.
RetraBurn is not FDA approved. Neither is any other dietary supplement, because the FDA does not approve supplements before they are sold. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Please take medical questions to a doctor.
Last updated
Read the terms, then choose
If the refund route reads fairly to you, the order page shows every pack with the guarantee beside it.
Two bottles $158 · three bottles $207 · six bottles $294 · 60-day money-back guarantee
See today’s price and guaranteeDisclosure: Goretraburn earns money when an order is placed through the checkout on this website.
